MAKIÉ accepts American Express, Visa, MasterCard, and Discover. You will receive the order detail via e-mail after you place the order. You will receive another email "Merchant Email Receipt" after you submit your credit card information. We will process online order after we receive all the information.
OUT OF STOCK POLICY
If your selected merchandise is out of stock, we will inform you immediately upon receipt of order and we will inform you via e-mail.
We do not sell or share any customer information with third parties. Our online security provides ordering with maximum security and privacy.
Orders placed Monday-Friday before 3 PM EST (excluding holidays) will ship within 2-3 business days pending availability and credit verification. All orders placed after 3 PM EST will begin processing on the next business day.
We are not responsible for any delays in weather condition, local delivery errors or international custom clearance. Especially, if you use a shipping forwarder company, we are not responsible for any type of lost, accidents and damages after delivered by our shipping carriers. A signature will be required for delivery on orders over $350. If you want us to ship as without signature request, please email us at firstname.lastname@example.org If you miss final delivery attempt, the second shipping or reschedule fee will be applied to your credit card.
Shipping costs are based on the total price of your merchandise.
Domestic Shipping :
$0~100 : $12.00
$101~200 : $15.00
$201~500 : $20.00
$501~700 : $25.00
$701~1,000 : $30.00
$1001~ : $45.00
We use UPS or FedEx Ground for domestic delivery, and therefore are unable to deliver to APO/FPO addresses, as well as P.O. Boxes. If you prefer other shipping methods, please contact us. We ship via USPS Priority to Alaska and Hawaii. If you need to change shipping address after the item was shipped, we need to charge $10 for UPS Intercept Request.
International Shipping :
$0~100 : $45.00
$101~300 : $46.00
$301~500 : $48.00
$501~700 : $50.00
$701~1,000 : $55.00
$1,001~ : $65.00
We use DHL or FedEx International or USPS Express for the international order.
The receiver will be responsible for all taxes and customs duties. Overseas deliveries are subject to local import duties and taxes which are payable by the customer upon receipt, and maybe affected by Customs and Excise delays.
Sales tax is charged to customers who are New York State residents.Clothing and footwear that are valued less than $110 are not subject to New York Sales Tax. We will issue a refund to your credit card.
MULTIPLE SHIPPING ADDRESSES or RUSH ORDER
Please contact us for any multiple shipping orders or rush order. e-mail address is email@example.com Phone number is (212)625-3930
Please email us after you placed an order. firstname.lastname@example.org / No gift wrap for all discounted merchandise.
Returns are accepted for store credit or equal merchandise only. Returns must be made within 20 days of order date and they must be pre-authorized by phone or email prior to sending merchandise back, no exceptions. Returned merchandise must be unused and in original packaging. We do not refund shipping charges. We refer that returns are sent to us via UPS. Please keep in mind that all shipping cost is on customers. If you have any questions, please email us at email@example.com or call us (212)625-3930
All discounted merchandise is final sale: No returns, No exchanges, or No store credit given.
Damage/defect claims must be claimed within 5 business days of package arrival. We do not accept returns after 20 days from receipt of purchase. Please send us back your purchase with a copy of invoice or receipt.
Attn: Online Return / Exchange
109 Thompson Street.
New York, NY 10012
Please note, you are responsible for the cost of shipping merchandise back to us. Once we have received your return we will process store credit or exchange within 5 business days.
The credit expiring 1 year from the issued date. The credit can only be used on regular-priced items. Please keep the original store credit.
General Inquiry: firstname.lastname@example.org
Online Order : email@example.com
Wholesale Inquiry : firstname.lastname@example.org